Cancellation and refund policy

These are the cancellation and payment terms for Riicon Technologies services. Prices are in Canadian dollars, plus GST, as shown on our pricing pages.

Website SEO plans

You can cancel a Website SEO plan at any time. The plan ends at the end of the month you have already paid for. We do not give partial refunds for unused time in that month.

SEO setup

The $199 setup fee is invoiced when setup is finished. If you cancel before setup is done, you are not charged for setup. Once setup is finished and invoiced, the setup fee is not refundable. Setup is waived for current maintenance clients whose sites we already host and can access.

Website builds

Website builds are billed 50% as a deposit to start, and 50% before the site goes live. Large builds done in phases are paid 30%, 30% and 40%. Invoices are due within 15 days (Net 15).

Quotes

Quotes are valid for 30 days.

Other services

For hosting, maintenance and other work, the terms in your quote or agreement apply. If you are not sure what applies to you, contact us.

Questions

If you have a question about a charge or a cancellation, use the contact form or email info@riicon.ca.