Hosting and maintenance pricing
Hosting and maintenance plans and prices
The monthly prices are for hosting and maintenance after your website is built: Starter $49, Pro $79 and Enterprise $149. Those plans include 30, 60 and 90 minutes of design time each month. Prices in CAD, plus GST.
Compare plans
| What you get | Starter | Pro | Enterprise |
|---|---|---|---|
| Monthly price (CAD, plus GST) | $49 | $79 | $149 |
| Design time each month | 30 minutes | 60 minutes | 90 minutes |
| Email and ticket support | Yes | Yes | Yes |
| Security monitoring | Not listed | Yes | Yes |
| Software kept up to date and secure | Yes | Yes | Yes |
| Weekly backups | Yes | Yes | Yes |
| Domain name and SSL certificate | Yes | Yes | Yes |
| Private server (VPS), Cloudflare and backup DNS | Yes | Yes | Yes |
| Contact forms on a separate server | Yes | Yes | Yes |
Most routine website changes are completed in less than 24 hours. This is not a guaranteed response time.
How design time is billed
- Routine updates and security patches do not use your design minutes.
- Unused minutes expire at the end of the month, unless your agreement says otherwise.
- For requested changes, we estimate the time first. If the work will go past the remaining included minutes, we tell you before we start.
- After the remaining included minutes are used, billed time is rounded up to the next 15 minutes.
- We do not publish an hourly rate. The rate is on your quote.
What design minutes can be used for
- Text additions or deletions
- Photo additions, deletions and basic retouching
- Basic navigation changes (add, move or delete an item)
- Adding or removing PDFs and other file downloads
- Inserting or removing pre-edited video
- Link additions or deletions
- Colour, background and image changes or replacements
- Embeds such as Google Maps, YouTube videos and booking widgets
- Form layout and integration, limited to forms that do not need a database
- Standard support, including help with email setup
Work beyond this list, including new features, custom development and premium licences, is quoted separately.
Optional care add-on
Virtual patching
Optional add-on. The price is on your quote.
This is an optional monthly add-on for clients already on a Riicon hosting and maintenance plan. We add virtual security patching to your WordPress site, so we can apply rules that block known attacks on plugin and theme security flaws until an official update is available. We do not promise that a site cannot be hacked, and any incident cleanup is quoted separately.
Common questions
Do unused design minutes roll over?
Unused minutes expire at the end of the month, unless your agreement says otherwise.
Do updates use my design minutes?
No. Routine updates and security patches do not use your design minutes.
What if a change takes longer than my minutes?
We estimate the time first. If the work will go past your remaining included minutes, we tell you before we start. After that, billed time is rounded up to the next 15 minutes.
Can you host a website you did not build?
In most cases we can move, update and host your current site when you move to one of our plans.
I already have an agreement with you. Does this change it?
No. If you already have an agreement with us, that agreement stays in place.
Questions about hosting?
Email info@riicon.ca, send us a message, or open a ticket if you are already a client.