RELIABLE WEBSITE HOSTING & MAINTENANCE
WHAT IS INCLUDED IN MY MONTHLY MAINTENANCE PACKAGE?
Ticket support on all plans / Phone support on Pro & Commerce packages
Whenever you need any help you can submit a ticket through our support system and our professionally trained support staff will take care of you. If you are in our Pro or Commerce package you can call us by phone as well. It is our desire to give you a top notch website with awesome support!
Weekly site backups
Software upgrades and server monitoring
Discounted graphics & custom coding
Layout and content help 30/60/90 minutes per month depending on plan
What is included with the layout and content help?
- Text: Additions or deletions
- Photos: Additions, deletions and basic retouching
- Navigation: Basic navigational changes (add, move or delete an item in the navigation)
- File Downloads: Additions or deletions of PDFs and other documents
- Videos: Insertion or deletion of pre-edited video
- Links: Additions or deletions Color and Background
- Images: Changes/replacements
- Flash: Text-only changes and basic photo replacement in Flash animation
- Forms: Dynamic form layout and integration (limited to forms not requiring database integration)
- All Standard Support: Help with e-mail set-up, etc.
Some providers will cut corners on their servers and network thinking the client will not find out about it. There is one word that we believe in at Riicon, and that is INTEGRITY. That means we don’t cut corners on things you can see or on things that you cannot. Our servers, backup systems, security processes, and all other backend services are top tier. We don’t cut corners, because we think our clients are worth going the extra mile.